Privacy Policy

Your personal data and assets are our highest priority. We're fully committed to safeguarding them.

Zenith Vextorex collects and stores data that is essential to your trading activities. The methods we use to collect and store this data are outlined in our Privacy Policy below.

Our policies are guided by the following principles:

• To ensure complete transparency in how we collect and store your personal data:

We want to ensure you fully understand how we collect and process your data, so you can make informed decisions. We follow clear guidelines and established processes for handling data across this website. Our policy outlines the specific methods we use, giving you transparent and concrete information about data usage. You remain in control.

We'll always keep you informed promptly whenever you need to know something. Transparency is central to how we operate.

Our experienced team is always available to address any questions you may have about our processes and regulatory obligations under Singapore law. Please feel free to reach out to us at info@zenith-vextorex.com.

• We only use your personal data as described in our Privacy Policy.

We may process your personal data for several purposes, including enabling Zenith Vextorex services to function properly, connecting trader-members with third-party trading platforms, maintaining and improving our website functionality, protecting our legal rights, and complying with regulatory obligations. We also use this data to support the administrative and business functions necessary to deliver the Services to you.

To better serve you and tailor our services to your preferences and needs, Zenith Vextorex uses your personal data.

• To safeguard your personal data and protect your rights, you'll need access to essential security tools:

You can contact us at any time to access your personal data, request modifications or deletions, or arrange for your information to be transferred to you or a third party. We're committed to supporting these requests so you can fully exercise your privacy rights and maintain control over your information.

• Safeguard your personal information:

Our security systems meet banking-grade standards and are subject to rigorous quality protocols. While we cannot guarantee absolute protection, we remain committed to continuously enhancing our security measures and strengthening our defences to maintain the highest possible level of protection for your account.

We maintain detailed privacy policies and employ the highest level of security systems to protect your data.

1. The Scope?

This policy outlines our procedures for collecting, processing, and sharing personal data.

Our policy terms apply to all identifiable natural persons, including anyone who can be identified or has been identified through data entrusted to us or data we can access and/or combine.

The processing of data, as outlined in our Privacy Policy, refers specifically to the storage, management, and organisation of your personal information.

We do not collect or solicit any information from persons under 18 years of age, nor do we permit anyone under 18 to use our platform. If we discover that a user or any information belongs to someone under 18, it will be deleted immediately.

What Personal Data Do We Store?

When you register with us, we collect the necessary personal information to enable you to use our services. We may also request additional personal data to verify your account ownership when needed. To ensure we maintain the highest quality of service, we gather and analyse data about how you use our platform and interact with our partners' services.

3. You are not obligated to share your personal data with the company at any time.

While providing your information is entirely voluntary, declining to share it may result in limited access to our services and restricted use of our platform.

4. What personal data do we collect? When you visit our website, we may collect the following personal information:

We do not collect personal identifying information. However, we do gather data such as your account activity, IP address, and access timestamps. For maintenance, security, and support purposes, we retain system crash reports, browser details, and device information associated with your account. We also record your account's language preference.

We collect and retain only the personal information you consent to share with us when connecting to a third party trading platform through our service.

The personal information you provide to third-party platforms may include your full name, address, telephone number, and email address.

5. Why does the company need my personal information, and is it legal for them to collect it?

The company collects, stores, and processes your personal information solely for the purposes outlined in this Policy. All such uses and processing comply with applicable laws in Singapore.

The company may only handle, process, and transmit your data in accordance with the applicable laws in Singapore. The legal grounds for doing so are as follows:

• By submitting your information to the company, you consent to the storage and processing of your personal data. This includes authorisation for us to transfer your data to the relevant third-party trading platform as needed. You acknowledge that you have agreed to the processing of your personal data for the specified purposes.
• To enhance our services, establish or defend legal claims, and pursue our legitimate business interests, we may need to store and process your personal data.
• To comply with legal requirements, we need to process your data.

If you'd like to learn more about our data processing practices, please feel free to reach out to us via email.

Below is a list of how we may use your personal data and the legal basis for doing so.

6. Disclosure of Personal Data to Third Parties

To facilitate data storage, processing of IP addresses, user surveys, and analytics, the company may share anonymised personal data with third-party service providers for related services.

When you request it, we'll share your personal data with third-party service providers as needed. Their use of your information will be subject to their own privacy policies. This may include various digital trading platforms.

To better serve our clients and enhance our overall service offerings, we may share your personal information with our affiliates and partner companies.

We may disclose your data to relevant legal and regulatory authorities as required by law, or to protect the rights and assets of our company, our partners, and third parties.

In the event of critical business transactions—such as company sales, investment or loan pursuits, mergers, restructuring, consolidation, or bankruptcy—we may share relevant data in a legal and appropriate manner, in accordance with applicable laws.

7. Cookies and Third-Party Services

To improve our site analytics and support our advertising partnerships, we use cookies and similar tracking technologies in accordance with applicable laws and industry standards.

Cookies are small pieces of code stored on your device when you visit our website. We use them to collect information about your browsing behaviour and preferences, allowing us to personalise your experience and remember your settings. This helps us tailor our services to better suit your needs and gather analytics data to improve our platform strategically.

The site uses two main types of cookies. Session cookies are stored only during your browsing session and are automatically deleted when you close your browser. Persistent cookies, on the other hand, remain stored in your browser after your session ends. These allow the site to recognize you as a returning visitor and enhance your browsing experience.

Types of cookies:

Cookies may be used as needed, in accordance with their intended purpose:

Cookies have been disabled or removed

To manage or block cookies, you'll need to adjust your browser settings. Select your browser from the options below for step-by-step instructions on how to do this.

• firefox
• Microsoft Edge
• Google Chrome
• safari

Disabling cookies may prevent certain features and functionality on the site from working properly.

ONLINE TRACKING NOTICE

Your personal data will be retained for as long as necessary to fulfil the purposes outlined in this policy. Storage periods may be extended in accordance with applicable laws, regulations, and our company policies.

Your personal data may be shared with third-party trading platforms at your request and discretion for a 12-month period. After this period expires, your data will continue to be shared for a further 12 months, subject to your consent.

We regularly review all personal data we hold to determine whether it remains necessary for our operations.

9. Transfer of Personal Data to Third Countries or International Organisations

To provide our services and ensure security, we may transfer your personal data to third countries and international organisations using robust security protocols. We maintain the highest data protection standards to safeguard your information and guarantee you have access to legal remedies and rights at all times.

Within the EEA (European Economic Area), all residents benefit from comprehensive data protection and privacy safeguards.

• Data transfers always take place within the legal jurisdiction and authority of the EU, in accordance with standard data protection protocols outlined in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR).
• All data transfers between public entities or authorities are conducted in accordance with Article 46(2) and constitute a legally binding and enforceable agreement.
• The European Commission's Standard Contractual Clauses, as governed by Article 46(2)(c) of the GDPR, establish the conditions for data transfers and ensure compliance with applicable regulations. You can access and review these clauses at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For more information about the specific security measures we use to protect your personal data during international transfers, please contact us at info@wealthwaydigital.uk

10. Personal Data Protection

Your personal data is protected through advanced technical and organisational safeguards that follow industry best practices. These measures are designed to effectively prevent unauthorised access, accidental loss, destruction, or alteration of your information.

While we maintain the highest standards of data protection and implement rigorous security measures as required by law, we cannot guarantee that your personal data will be completely error-free in all circumstances. Consequently, we are not liable for any unauthorised disclosure, loss, or indirect damage to your personal data. This includes situations beyond our control, such as transmission errors, unauthorised access by third parties, or similar unforeseen events.

If we receive legally binding requests from regulators or legal authorities, we may be required to disclose your personal data to them. Once your data is shared in response to such legal demands, we cannot control how these authorities handle, store, or protect that information.

While we take reasonable precautions to protect your information, data transmitted over the internet—including personal details—carries inherent risks and cannot be guaranteed as completely secure. Zenith Vextorex cannot warrant the absolute security of any information shared online.

11. Third-Party Website Links

This website contains links to third-party applications and websites. Please note that these external sites are not affiliated with us and are beyond our control. Our privacy policy does not extend to these third parties, as they operate under their own data collection and processing practices. We are not responsible for their activities or policies. Please exercise caution when using these external links.

Always review the privacy policy on any company's website before sharing your personal data. Make sure their data collection, usage, and processing practices align with your preferences. Share any information directly with the service provider of your choice.

12. Policy Amendments

We reserve the right to update or change our privacy policy at any time. We will notify you of any changes through our website and other appropriate channels. The updated privacy policy will be posted on the website and take effect immediately upon publication, unless otherwise stated.

13. Your Rights Over Personal Data

You maintain complete control and authority over your personal data, including the ability to verify its accuracy, correct any errors, and choose to delete or restrict how we process your information.

On this page, EEA residents will find relevant information tailored to them.

Your personal data is protected under the rights outlined here. You can exercise these rights at any time by emailing the address below.

Accessing Your Rights

If the personal data you've provided to us is accurate, you can access it at any time. Any of your personal data that we process is accessible and verifiable by us.

You may request your personal data for verification at any time, and it will be provided to you in electronic format. If you request additional copies beyond the first one provided, a reasonable fee may be charged.

The company respects all legal rights and privacy protections afforded by law. We reserve the right to restrict or deny access to personal data where doing so is necessary to protect the rights and freedoms of others.

Right to Correct Errors

You or the Company may correct any errors in your personal data, including omissions or inaccurate details, to ensure proper processing.

Erasure Rights

You have the right to request deletion of your personal data in the following circumstances: 1) If your personal data has been processed without your consent or beyond legal boundaries. 2) If you request removal and the Company has no legal obligation to retain that data. 3) If you withdraw consent to data processing by us, even when processing is lawful and serves our legitimate interests or those of a third party. 4) If we are required by law to delete your data.

The right to deletion may not apply where legal obligations under EU law or member state legislation require data retention, or where data is necessary to exercise or defend against legal claims.

Right to Restrict Data Processing

You have the right to request that we limit the processing of your personal information if you believe it contains inaccuracies.

When you request that your personal data usage be restricted, we will delete it except in the following circumstances: 1) where applicable law in the European Union or any Member State requires us to retain it; 2) with your consent, if retention is necessary for defending or pursuing legal claims; or 3) to protect the rights of another individual.

Your Right to Data Portability

You have the right to access and review any personal data you have provided, provided you consented to its collection and the data is processed by automated systems.

You have the right to request the transfer of your personal data to another company or organisation, provided it is technically feasible. This does not affect your right to request deletion of your data. However, this right cannot be exercised if doing so would infringe upon the rights or freedoms of another individual.

Right to Challenge Data Processing

While the Company has the right to pursue legitimate interests—whether our own or those of a third-party service provider—you retain the right to object to the processing of your personal data and request that it be stopped. However, this right does not apply when there is a compelling legal basis to continue processing, such as defending against or pursuing legal claims. In such circumstances, we may continue to process your personal data as necessary.

You may request at any time that your personal data not be used for direct marketing purposes.

Right to Withdraw or Decline Consent

You may withdraw your consent to our processing of your personal data at any time with immediate effect, where possible. Please note that this withdrawal does not apply retroactively to any processing that occurred before your withdrawal.

If you are unhappy for any reason, you have the right to lodge a complaint with any legal, regulatory, or supervisory authority.

If you believe your rights and freedoms have been violated in relation to the processing of your personal data, regulatory and supervisory authorities in European Union Member States are available to assist. You may lodge a complaint with the relevant authority of your choice.

Section 13 outlines instances where your personal data rights may be limited under European Union law or the laws of EU Member States.

Upon receiving your request for access to your personal data and how it is processed, we will provide you with the information you have requested, as outlined in Section 13 of this policy. We may extend this period by up to two months, depending on the volume of requests and the complexity of your request. If an extension is necessary, we will notify you within one month of receiving your request.

Requested information will be sent to you electronically at no cost, unless prohibited by law or the terms outlined in Section 13. We reserve the right to impose a reasonable fee or decline requests that are deemed frivolous, excessive, or repetitive.

We reserve the right to request additional proof of identity if there is any reasonable doubt about the person making a request for personal data, in order to protect your information and maintain security.